Overview
888casino is an online casino with slots, jackpots, table games and a Live Casino lobby. For customers in Great Britain the site is operated by 888 UK Limited (UKGC account 39028), a Gibraltar-incorporated company in the Evoke plc group. The site states it has been online since 1997 and offers more than 2,000 games; at the time of research its promotions page listed two welcome offers (a 200 free spins offer and a 100% slots bonus up to £100).
- Products
- CasinoLive casino
- Apps
- App Store · Google Play
- Launched
- 1997
Welcome offer
200 Free Spins (£0.10/spin) for a first deposit of £20+ and £20 staked, code HELLO200FS. T&Cs apply
18+. New customers only. Terms apply. Checked on 8 November 2026; offers change, so read the current terms on the site before you deposit.
- Minimum deposit
- £20
- Free spins
- 200
- Wagering
- 10x the value of the converted spin winnings, on Selected Games, within 7 days of being added to Bonus Balance
- Maximum win from bonus
- £100
- Time limit
- 7 days
- Promo code
- HELLO200FS
Other promotions
- Welcome offer 2 (alternative to the free spins offer): 100% bonus up to £100 on selected Slots. New 888casino UK customers, GBP accounts only; first deposit £10+, stake it on selected Slots within 48 hours; claim within 48 hours of deposit; bonus wagered 10x on selected Slots within 5 days of credit; winnings capped at £100; one per player; ends 31.12.26. Full T&Cs apply.
- 10 free spins every month on one selected game (£0.10 each, expire 48h after being added, all 10 must be used to claim winnings); 1 claim per eligible UK customer per month. T&Cs apply.
- Daily Wish: register for one free spin; deposit min £10 for a daily spin; prizes are cash, free spins or bonus; bonus wagered 5x and expires after 5 days; valid until 31/12/2026. T&Cs apply.
- Jackpot Drop feature with over £30,000 stated as up for grabs daily. T&Cs apply.
- Drops & Wins (Pragmatic Play games): weekly wheel drop and daily tournament; weekly opt-in, selected games only, prizes in cash, no wagering requirements stated; valid 4/3/2026 - 3/3/2027. T&Cs apply.
What players say
Mostly negative
Trustpilot shows 1.2/5 from 3,145 reviews (84% one-star, 8% five-star), with recent reviews mostly about delayed or withheld withdrawals, repeated document requests and hard-to-reach chat support, alongside a few positive reviews about fast payouts. Casino.guru gives a Safety Index of 7.7/10 (above average) and a 'Mixed' user score from 45 reviews, but flags long withdrawal times and four terms it regards as somewhat unfair; it records 251 complaints in total (80 resolved, 29 unresolved, 139 rejected, 3 open). The mobile apps rate higher: 4.5 on the App Store (53k ratings) and 4.2 on Google Play (32,100 reviews).
Often praised
- Large game selection and Live Casino
- Mobile apps rated highly in app stores
- Fast withdrawals reported by some players
- Established brand since 1997
Often criticised
- Delayed or withheld withdrawals
- Repeated document and bank statement requests before payout
- Slow or hard-to-reach live chat support
- Account restrictions after wins
- Slot payouts described as poor by some players
Pros and cons
Pros
- Operated by 888 UK Limited, UKGC account 39028
- Minimum deposit £10 and minimum withdrawal £10
- Pay by bank, PayPal and Trustly withdrawals stated as same day after the one-business-day processing step
- 10x wagering stated on both welcome offers, with winnings capped at £100
- Live chat available; complaints policy gives a 24-hour Stage 1 reply target
Cons
- Welcome offer winnings are capped at £100 and spins must be used within 7 days
- Withdrawals are processed in one business day before payment times apply, and are paid back to deposit methods first
- Trustpilot score of 1.2/5 with many withdrawal-delay complaints
- Casino.guru rates some terms as somewhat unfair, including confiscation of winnings for low-risk play
- No telephone support number found; withdrawal reversal is unavailable in the UK
Payments
- Deposit methods
- Visa, Mastercard, Luxon Pay, Apple Pay, Pay by bank, Trustly, Paysafecard
- Withdrawal methods
- Visa, Mastercard, Luxon Pay, Apple Pay, Pay by bank, Trustly, PayPal, MuchBetter, Wire Transfer
- Minimum deposit
- £10
- Minimum withdrawal
- £10
- Withdrawal time
- Requests processed within one business day; then Pay by bank, PayPal and Trustly same day, Visa/Mastercard/Apple Pay/Luxon Pay same day to 3 working days, wire transfer 2 to 5 working days (business days)
- Fees
- No fee stated for deposits or UK withdrawals; a small fee may be charged when a withdrawal is requested in a currency different from the deposit currency, and exchange rates apply to currency conversion
Games
- Games
- 2,000+
- Providers
- NetEnt, Pragmatic Play, Playtech, Play'n GO, Evolution Gaming, Blueprint Gaming, Red Tiger Gaming, Yggdrasil Gaming, Hacksaw Gaming, Quickspin, Light & Wonder, 888 Gaming
Reader comments
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