Overview
MrQ is a UK online casino and bingo site operated by Tek Fox Ltd (UKGC account 60629, remote casino and bingo licences). It offers slots, live casino, jackpot games, Slingo and bingo rooms, with an iOS and Android app. It markets itself on no wagering on winnings from its free spins and bonuses, a 60-second withdrawal guarantee (£10 credit if missed) and a flat £10 minimum for deposits and withdrawals.
- Products
- CasinoLive casinoBingo
- Apps
- App Store · Google Play
Welcome offer
100 Free Spins on Big Bass Splash with a first deposit of £10+
18+. New customers only. Terms apply. Checked on 8 November 2026; offers change, so read the current terms on the site before you deposit.
- Minimum deposit
- £10
- Free spins
- 100
- Wagering
- none (no wagering on winnings from free spins)
- Time limit
- 2 days
Other promotions
- Share the love (refer a friend): 150 spins on Fishin' Frenzy Even Bigger Fish 3 Megaways Rapid Fire at £0.10 each, credited when referrer and referee deposit and wager £10+ on eligible games; spins must be used within 7 days
- Verify your Mobile: 10 free spins on Squealin' Riches (20p per spin, no maximum win) for players who verify their phone number and make a deposit
- Q's Friday Night Frenzy: 1.5 million free spins dropped every Friday at 5:00 pm, no opt-in
- Drops and Wins: tournaments and prize drops on qualifying games, running 4 March 2026 to 3 March 2027, opt-in required
- On the House bingo room: open to players who deposited in the past 30 days, 12am-12pm, games every 10 minutes, 6 free tickets per game
- Withdrawal guarantee: withdrawals processed within 60 seconds or £10 cash credit, one credit per player per calendar day; not applicable when held for verification checks or in case of T&C breach
What players say
Mostly positive
Trustpilot shows 4.2/5 from 18,476 reviews (65% five-star, 19% one-star), and both app stores rate the app highly (App Store 4.5/5 from about 7,900 ratings, Google Play 4.4/5 from about 3,450 reviews). Praise centres on fast withdrawals and the no-wagering offer. Recurring complaints are withdrawals held for ID or source-of-funds verification, free spins not credited or misunderstood offer terms, low returns on slots and occasional app problems. Many recent Trustpilot reviews are one-line 5-star entries flagged 'Invited' (the operator solicits reviews), and the few Reddit threads found are anecdotal, mixing referral-offer posts, a loss complaint and a case of winnings withheld over a third-party card.
Often praised
- Fast withdrawals to bank or PayPal
- No wagering on free-spin winnings
- Simple app and site
- Large game selection
Often criticised
- Withdrawals held for ID / source-of-funds checks
- Free spins not credited or offer terms misread
- Slot returns felt to be low
- Account or payment-method restrictions under T&Cs
- Occasional app problems
Pros and cons
Pros
- No wagering on winnings from the 100 free-spin welcome offer; winnings stated as uncapped
- Withdrawal guarantee: processed within 60 seconds or a £10 cash credit (one per player per day, with exclusions)
- No fees on deposits or withdrawals
- Bank transfer, PayPal, Apple Pay and Google Pay supported alongside debit cards
- iOS and Android apps rated 4.5/5 and 4.4/5
- Live chat 9am-9pm, 7 days a week
- UKGC licensed (account 60629); player funds held in segregated accounts at 'medium' protection level
Cons
- £10 minimum for deposits and withdrawals
- Welcome free spins limited to Big Bass Splash at 10p per spin and expire after 48 hours
- No deposit-match welcome bonus
- No phone support; live chat not 24 hours
- No sportsbook or poker
- Credit cards not accepted; withdrawals can only go to the most recently used deposit method
- Withdrawals can be held for ID or source-of-funds verification; T&Cs allow restricting withdrawals until checks are complete
- Welcome offer excludes Northern Ireland
Payments
- Deposit methods
- Visa Debit, Mastercard Debit, PayPal, Bank Transfer, Apple Pay, Google Pay
- Withdrawal methods
- Instant Bank Transfer, PayPal, Visa Direct, Standard Visa / Mastercard debit card
- Minimum deposit
- £10
- Minimum withdrawal
- £10
- Withdrawal time
- Most withdrawals processed instantly, otherwise up to 2 working days for checks; after processing: Instant Bank Transfer 10-20 minutes, PayPal up to 2 hours, Visa Direct up to 4 hours, standard Visa/Mastercard up to 1-5 working days
- Fees
- No fees for deposits or withdrawals (T&Cs sections 7.2 and 7.13); credit cards not accepted; withdrawals go to the most recently used deposit method and cannot be cancelled once requested
Games
- Games
- 1000+
- Providers
- Elk Studios, Play'n GO, NoLimit City, Goosicorn, Skywind, Eyecon, Relax Gaming, Wazdan, Red Tiger Gaming, Inspired Gaming, Evolution, Playson, NetEnt, Push Gaming, Thunderkick, Slingo, Hacksaw, OnAir, Pragmatic Play, Blueprint, Big Time Gaming, Games Global
Reader comments
No comments yet. If you have played here, your experience helps other readers.