Overview
Proper Bet is a UK sportsbook with an online casino, live casino and virtual sports section, operated as a trading name of Proper Bet Limited (UKGC account 100990). The site is sports-led, with a wide sports menu, an in-play section, horse and greyhound racing and a casino lobby that includes slots, table games and live game shows. Customer contact is by e-mail only on the pages read; no live chat or phone number is shown.
- Products
- CasinoLive casinoSports betting
Welcome offer
Other promotions
- Proper Rewards: 50p free bet for every £10 staked on sport accumulators (min 3 picks, excludes horses, Monday-Sunday, max free bet £50; T&Cs for minimum odds and markets apply)
- Casino section promotes free spin offers (details not shown before login)
What players say
Mostly negative
Trustpilot shows 1.9/5 from 14 reviews, 13 of them one-star, all dated September to November 2026. Recurring complaints are slow or unanswered e-mail support, withdrawals held for days or weeks after account suspension or verification requests, and a disputed rule 4 deduction on a horse racing bet. One reviewer notes decent price boosts and a quick first withdrawal, and another found the interface easy to navigate. OLBG users rate the site 3.5/5 from 14 ratings. The site is new and the sample is small, so the figures may move.
Often praised
- Easy-to-navigate interface
- Price boosts on odds
- Some withdrawals paid quickly
Often criticised
- Slow or no replies to e-mails; no live chat
- Delayed withdrawals and account suspensions after winnings
- Disputed bet settlement (rule 4)
- Bet restrictions on winning accounts
- Limited casino and live table variety at launch
Pros and cons
Pros
- Licensed by the UK Gambling Commission under account 100990
- Wide sports menu with in-play section and horse and greyhound racing
- Casino lobby with slots, Megaways, table games and live game shows
- Cash Out facility described in the betting rules
Cons
- E-mail is the only contact channel found; no live chat or phone number
- Trustpilot score of 1.9/5 from 14 reviews, mostly about payouts and support
- Debit card withdrawals take 2-5 working days according to the FAQ
- Betting rules state Best Odds Guaranteed is not available
- No welcome offer shown before login
Payments
- Deposit methods
- Mastercard, Visa, Maestro, Bank Transfer
- Withdrawal time
- A withdrawal to a debit card takes 2-5 working days due to normal banking procedures (FAQ)
- Fees
- No charges from Proper Bet for using payment cards; some debit card providers may treat a deposit as a cash withdrawal and charge for it
Games
- Game types
- Slots, roulette, blackjack, baccarat, live game shows, Megaways slots, crash games
Sports betting
- Sports
- Football, horse racing, greyhound racing, tennis, golf, cricket, darts, snooker, boxing, MMA / UFC, Formula 1, American football (NFL)
- Betting features
- Cash out, bet builder, in-play betting
Reader comments
No comments yet. If you have played here, your experience helps other readers.